Contact us

Below you can find contact details for Kaiser Permanente Washington Health Research Institute (KPWHRI) as well as information for specific inquiries relating to study participation, research collaboration, and more.

Main phone

206-287-2900
Our hours are 8 a.m. to 5 p.m. Pacific time, Monday through Friday.

Mail

Kaiser Permanente Washington Health Research Institute
1730 Minor Ave.
Suite 1360
Seattle, WA 98101-1466 

Study participation

• If you are returning a call you received from the Survey Research Program, please call 1-877-246-0559.
• If you are enrolled in a research study and have a question or are calling about an appointment, please check your study materials for the contact information of the study team. You will get a more timely response by calling the research team directly. If you do not have that information, please call 206-287-4270. 
• If you are not currently enrolled in a study but are interested in participating in our research, please visit Be part of a study. 

Research collaboration

If you are a researcher outside of Kaiser Permanente and are interested in collaborating with a Kaiser Permanente Washington investigator on a research grant, please visit Collaborate with us. 

Media inquiries

Please contact:
Caroline Liou
Caroline.X.Liou@kp.org
206-200-4512
After-hours media line: 206-287-2055

Job opportunities

If you are interested in job opportunities with KPWHRI, visit Career opportunities.

Human resources questions (current and former employees)

For HR questions, please see the following resources:

• Kaiser Permanente National HR Service Center
  • Phone: 1-877-457-4772
  • Fax: 1-877-477-2329
    • Current Kaiser Permanente employees can send faxes via their KP.org email address to 18774772329@fax.kp.org
  • Mailing address: P.O. Box 2074, Oakland, CA 94604-2074
• The Work Number (Kaiser Permanente employment verification vendor)
  • employees.theworknumber.com

Contact us form

If you would like to send a message to Kaiser Permanente Washington Health Research Institute, please use the form below. We will only respond to messages specifically regarding the Kaiser Permanente Washington Health Research Institute. Be aware that the information submitted is not stored securely — do not use the form to submit personal health information or medical record numbers.

KPWHRI is not a medical facility, and we cannot respond to personal health or medical questions. If you are a Kaiser Permanente Washington member:

• You can schedule a medical appointment by visiting Washington Member Services or by calling the Member Services line at 206-630-4636 or 1-888-901-4636.
• You can also talk with a Kaiser Permanente advice nurse by calling the 24/7 Consulting Nurse Service line at 1-800-297-6877.

​​​​​​IF YOU THINK YOU OR SOMEONE YOU KNOW IS HAVING A MEDICAL OR PSYCHIATRIC EMERGENCY, CALL 911 OR GO TO THE NEAREST HOSPITAL.​​​​​​